SHANGRI-LA HOTEL, JAKARTA
MAIN RESPONSIBILITY:
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Ensure smooth operations of the section appointed in the F&B outlet and customer satisfaction, mainly responsible for:
- Focus in planning and maximizing seating capacity with proper seating plan.
- Monitors the workflow of the restaurant and seats guests accordingly
- Ensure updating reservations and VIP’s on daily basis.
- To relay any customer complaints to supervisor.
- Responsible for simple administration duties as assigned by superior.
Due to work pass restrictions, only Citizens of Indonesia (WNI) shall be considered.
Fluent in English (oral and written).
Ability to speak Mandarin fluently will be strongly considered.
Willing to work with split shift.
Minimum one year of work experience in a similar capacity in an international luxury hotel brand.
Fresh graduates from a reputable Hotel Academy with outstanding internship or casual experiences are welcome to apply.
Exceptional interpersonal skills with attractive personality.
Knowledgeable in F&B reservation system and computer literacy..